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1. What is HIPAA and PHI?

1.1 HIPAA Overview

HIPAA is a federal law that sets national standards for keeping your personal health information safe. It applies to all forms of PHI —

whether written, spoken, or stored electronically — and requires healthcare providers like us to keep that information private and

secure.

1.2 What Counts as PHI?

Protected Health Information includes any details that could identify you and relate to your health or the care you receive.

Examples include:

• Your name, contact info, and address

• Medical history, diagnoses, and treatment plans

• Health insurance and billing information

2. Our HIPAA Compliance Practices

We follow strict protocols to make sure your PHI is always secure.

2.1 Administrative Protections

• Training: All of our staff are trained on HIPAA rules and the importance of patient privacy

• Policies: We have detailed internal policies on how PHI is collected, stored, and shared

• Access Limits: Only authorized staff can view or handle your PHI

2.2 Physical Security

• Paper records are locked and stored in secure areas

• Devices used to access PHI are password-protected and kept in secure locations

2.3 Technical Safeguards

• All electronic PHI is encrypted during transfer and storage

• We use secure communication tools for emails and messages involving PHI

• Our systems are routinely monitored to detect unauthorized access

3. When and Why We Use or Share Your PHI

We only use or disclose your PHI when it's necessary and allowed under HIPAA:

3.1 For Treatment

We may share information with licensed medical professionals involved in your care to ensure safe and effective service.

3.2 For Payment

We use PHI to process payments and work with your insurance provider if applicable.

3.3 For Healthcare Operations

We may use PHI for internal tasks like improving our services, training staff, and staying compliant with healthcare standards.

3.4 As Required by Law

In certain cases, we may share PHI if required by state or federal law, such as for public health, court orders, or audits.

4. Your Rights Under HIPAA

As a patient, you have the right to:

4.1 View Your Records

You can request a copy of your health records at any time.

4.2 Request Corrections

If something’s wrong or missing in your records, you can ask us to update it.

4.3 Set Privacy Preferences

You can request that we limit how we use or share your PHI — though some limitations may not be possible due to legal or

operational requirements.

4.4 Ask for Private Communication

You may request we contact you at a specific location or by a specific method (e.g., only via email).

4.5 Get a Record of Disclosures

You can ask for a list of when your PHI has been shared — excluding standard uses for care, payment, or operations.

5. What Happens if There’s a Breach?

5.1 Transparency Matters

If there’s ever a breach of unsecured PHI, we’ll notify you promptly with:

• What happened

• What information was affected

• What you can do to protect yourself

5.2 Ongoing Prevention

We regularly check our systems for risks and vulnerabilities to avoid future incidents.

6. Working with Business Associates

We partner with trusted third-party vendors (like billing or IT support) who may need limited access to PHI. These partners are

required by law to follow HIPAA guidelines and sign formal agreements to keep your information secure.

7. Keeping Your PHI Safe

To protect your data, we use:

• Regular HIPAA training for all employees

• Internal audits and checks of our privacy systems

• Encrypted systems for storing and sharing medical data

8. How to Report a Privacy Concern

If you ever feel your privacy rights have been violated, you can file a complaint with:

• AHS Therapy – using the contact information below

• U.S. Department of Health & Human Services (HHS) – through the Office for Civil Rights (OCR)

You’ll never face any retaliation for reporting a concern.

9. Policy Updates

We may update this HIPAA statement from time to time as laws or our practices change. The most recent version will always be

available on our website, along with the effective date at the top of the page.

Contact Us

AHS Therapy
6502 N 35th Ave, Suite 1
Phoenix, AZ 85017
📞 (623) 248-5462
📧 ahstherapys@gmail.com

If you have questions about your rights, our privacy practices, or how we protect your information, we’re here to help.