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Frequently Asked Questions
Haave questions about IV therapy, pricing, or what to expect during your visit? Our FAQs are designed to give you answers to the most common questions we hear from patients. Whether you're new to wellness treatments or a returning client, we're here to make your experience smooth, safe, and informed.
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How IV therapy worksIV therapy delivers fluids, vitamins, and nutrients directly into your bloodstream through an intravenous (IV) line. This method allows for faster absorption compared to oral supplements, making it highly effective for hydration, energy, immune support, and recovery.
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Who is eligible for IV therapy?Most healthy adults are eligible for IV therapy. It’s ideal for individuals looking to boost hydration, replenish vitamins, support immune function, recover from illness or fatigue, or enhance athletic performance. However, people with certain medical conditions such as heart, kidney, or liver disorders may not be suitable candidates. All clients will be screened by a licensed nurse before treatment to ensure safety and appropriateness.
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Do you accept insurance?We do not accept insurance.
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How long will it take?Most IV therapy sessions take about 45 to 60 minutes from start to finish. This includes a quick health screening, setup, and the drip itself. Some treatments may take slightly longer depending on the type of infusion and your individual needs.
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What's the difference between in-clinic and in-home sessions?In-clinic sessions take place at our Phoenix location, where we provide IV therapy in a relaxing, medical setting. In-home sessions bring the care to you. One of our licensed nurses will travel to your home to administer your IV treatment. Both options offer the same high-quality service, but in-home visits offer added privacy and convenience.
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What can I expect at my in-clinic appointment?When you arrive at our clinic, you’ll be greeted by our staff and asked to complete a brief health screening. A licensed nurse will review your medical history, discuss your goals, and help you choose the best IV therapy for your needs. Once selected, the nurse will place the IV and monitor you throughout the session, which typically lasts 45-60 minutes. You’ll be seated comfortably in a clean, relaxing environment the entire time.
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What can I expect at my in-home appointment?One of our licensed nurses will arrive at your home at the scheduled time with all necessary equipment. After a brief health screening and consent form, the nurse will review your medical history, help you select the right IV therapy (if not already chosen), and administer the treatment in a clean, comfortable spot of your choice. The session usually lasts 45-60 minutes, and your nurse will monitor you throughout to ensure safety and comfort.
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How often should I get an IV?The ideal frequency depends on your health goals and the type of IV therapy you receive. For general wellness or hydration, once every 2–4 weeks is common. Athletes, frequent travelers, or those recovering from illness may benefit from more frequent sessions. During your first appointment, our medical team will help recommend a schedule based on your individual needs.
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Are there any side effects?IV therapy is generally safe when administered by a licensed professional. Mild side effects may include bruising, soreness at the injection site, or a cooling sensation during the infusion. Rarely, some people may experience dizziness, nausea, or an allergic reaction. Our nurses are trained to monitor you throughout your session and respond to any concerns right away.
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Payment & Cancellation PolicyA $50 deposit is required at the time of booking, whether scheduled online or by phone. The remaining balance will be collected during your appointment. This deposit helps cover time and travel reserved specifically for your session.
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Cancellation & ReschedulingAppointments must be canceled or rescheduled at least 24 hours in advance to avoid a fee. Same-day cancellations or no-shows will forfeit the $50 deposit.
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RefundsWe do not offer refunds once treatment has begun. If your appointment is canceled due to medical ineligibility (determined by our RN or NP), you will receive a full refund or credit toward a future session.
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Late ArrivalsIf you arrive more than 15 minutes late to your clinic appointment, we may need to reschedule your session. For in-home visits, nurses will wait up to 15 minutes past the scheduled time before marking the vist as a no-show and the deposit will be forfeited.
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